Our Contact Details

Reach out to discover Brisbane's hidden treasures

Contact Person

Tour Guide

Roger Saunders

Head of Local Experiences

Office Address

Our Office

967 Jonathan Fort Suite 966
Mejiahaven, PA 04620
Email Contact

Email Us

[email protected]

We typically respond within 24 hours

Phone Contact

Call Us

925.467.0461 x865

Available during business hours

Visit Us

Drop by our office to plan your local adventure

Office Hours

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday: 10:00 AM - 3:00 PM
  • Sunday: Closed (We're exploring!)

Tour Booking Hours

  • Monday - Friday: 9:00 AM - 6:00 PM
  • Saturday: 10:00 AM - 4:00 PM
  • Sunday: By appointment only

Important Information

Our office is located in a historic Queenslander house. Look for the turquoise door with the brass pineapple knocker. Street parking is available, and we're a short walk from the Mejiahaven train station.

For those with mobility concerns, please call ahead so we can arrange ground-floor meeting accommodations.

Find Us

Our office is centrally located in Brisbane

Send Us a Message

We'd love to hear from you – whether you're planning a visit, have questions about hidden spots, or want to share your own secret Brisbane location

Frequently Asked Questions

Common questions about contacting and working with us

How quickly will I receive a response to my inquiry?

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We aim to respond to all inquiries within 24 business hours. During peak holiday seasons (December-January), response times may extend to 48 hours. For urgent matters, we recommend calling our office directly.

Can I book a private tour through the contact form?

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Yes, you can initiate the booking process through our contact form by selecting "Tour Inquiry" as the subject. Please include your preferred dates, group size, and any specific interests. Our team will follow up with available options and pricing details.

I know a secret spot in Brisbane. How can I share it?

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We love learning about new hidden gems! Select "Share a Hidden Spot" in the contact form and provide details about the location. We respect the delicate nature of sharing secret places and will discuss with you how we might feature it while preserving its special character.

Do you offer gift certificates for your tours?

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Absolutely! Gift certificates make wonderful presents for friends and family who want to discover Brisbane's hidden side. Contact us with details of the recipient and your budget, and we'll arrange a personalized gift certificate that can be redeemed within 12 months.