Privacy Policy

Introduction

Welcome to Brisbane's Secret Places ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This privacy policy applies to all information collected through our website brisbanesecretslocals.com.au, and any related services, sales, marketing, or events (collectively, the "Services").

Information We Collect

We collect several types of information from and about users of our website, including:

• Personal identifiers, such as name, email address, phone number, and mailing address when you subscribe to our newsletter, fill out a contact form, or register for events.
• Usage data, including information about how you use our website and services, such as the pages you visit, the time and date of your visit, the time spent on those pages, and the referring website address.
• Device information, including your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Location data, such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services.

How We Collect Your Information

We collect information in the following ways:

• Direct interactions. You may provide us with your personal information when you fill in forms, correspond with us by post, phone, email, or otherwise, subscribe to our newsletter, request marketing materials to be sent to you, provide feedback, or participate in surveys or events.
• Automated technologies or interactions. As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this data by using cookies, server logs, and similar technologies.
• Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources, such as analytics providers, advertising networks, and search information providers.

How We Use Your Information

We use the information we collect about you to:

• Provide, operate, and maintain our website and services
• Improve, personalize, and expand our website and services
• Understand and analyze how you use our website and services
• Develop new products, services, features, and functionality
• Communicate with you, including for customer service, updates about our services, and marketing purposes
• Process transactions and send related information, including confirmations and receipts
• Find and prevent fraud

We may also use your information for other purposes with your consent or as permitted by applicable law.

Sharing Your Information

We may share your personal information in the following situations:

• Service Providers. We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Obligations. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Vital Interests and Legal Rights. We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.
• With Your Consent. We may share your personal information for any other purpose with your consent.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

We use the following types of cookies:

• Essential cookies. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Performance cookies. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
• Functional cookies. These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting cookies. These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You have the right to request copies of your personal information.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Restriction of processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Object to processing: You have the right to object to our processing of your personal information, under certain conditions.
• Data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact information provided below.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

International Data Transfers

Our servers are located in Australia. If you are accessing our website from outside Australia, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information, in Australia and other countries.

If you are a resident in the European Economic Area, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law.

Children's Privacy

Our Services are not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this privacy policy.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

• Email: [email protected]
• Phone: (07) 3891 5432
• Mail: 42 Hidden Lane, Paddington, Brisbane, QLD 4064, Australia